01
Get in touch
Have a question about our products, your order, or anything else? Email us at hello@masidy.store and we'll get back to you within 1-2 business days.
Masidy
Contact
We are here to help with orders, product questions, and anything else you need to know before you buy.
02
Order support
For order-related questions, please include your order number in your email so we can help you quickly. We can assist with tracking, order changes, and delivery questions.
03
Before you reach out
Many common questions are answered in our FAQ, shipping, and returns pages. Check those first for quick answers, or contact us directly if you need more help.
- Order tracking and delivery questions
- Product sizing and availability
- Returns, exchanges, and refunds
- General inquiries and product questions
Ready to explore?
Browse the full catalog and find the piece that fits your daily rhythm.